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Halekulani Hotel ranked among "World’s Best"
Selected Best in U.S. and Canada by Readers of Travel+Leisure

By John Fischer, About.com

Halekulani's Historic Main Building

Halekulani's Historic Main Building

Hotels & Resorts of Halekulani
Halekulani, one of Honolulu’s finest luxury resorts, has been honored once again by the readers of Travel + Leisure magazine in the publication’s 2004 World's Best Service Readers' Survey. Halekulani was ranked the #3 hotel in the world for service in the "Top 10 Overall" category and the #1 hotel for service in Hawaii in the "Top 10 Hawaii" category. Out of a possible perfect score of 100, Halekulani received a rating of 97.55, scoring higher than any other surveyed property in the United States and Canada.

Based on nearly 200,000 evaluations, the editors of Travel + Leisure survey asked readers to rate how they were treated at hotels, on airlines and on cruise lines. Readers were asked to rate candidates on a scale of 1 to 5, where 5 meant "excellent" and 1 meant "poor." Each hotel was then given a final score rounded to the nearest hundredth of a point.

"At Halekulani we are steadfastly committed to uphold our philosophy of providing an unsurpassed level of personalized service and attention to detail which ensures our guests that each experience will be more memorable than the last," said Peter Shaindlin, chief operating officer of the Halekulani Corporation. "It is truly an honor, and a reflection of this commitment, to be recognized by the readers of such a prestigious publication who are among the world’s most discerning travelers."

Halekulani, which means "House Befitting Heaven," has established a superlative and impeccable reputation for luxury, gracious hospitality and fine cuisine. Consistently ranked amongst the world’s best hotels, at Halekulani excellence is not an aspiration, but an ongoing commitment. A hallmark of Halekulani’s tradition of incomparable personalized service is greeting guests by name upon arrival at the property and escorting guests to their rooms for registration in complete privacy. This is only the beginning of an unrivaled experience that embraces every aspect of a guest’s stay.

The resort’s year-old SpaHalekulani, an innovative and soothing spa that transports guests on a cultural, emotional and spiritual journey to uncover the mystical cultures of Asia, Hawaii and the South Pacific, has become the quintessential destination for relaxation and discovery in Hawaii. SpaHalekulani recently earned the coveted Mobil Four-Star rating in 2004 - the highest rating bestowed upon any spa in the new guidebook from America’s most trusted travel advisor, Mobil Travel Guide, titled America’s Best Hotel & Resort Spas.

Situated on more than five acres on Oahu’s famed Waikiki Beach, Halekulani is also home to La Mer - Hawaii’s only AAA Five Diamond restaurant, offering exquisite French cuisine in an impeccable oceanfront setting. Halekulani is a member of The Leading Hotels of the World, Preferred Hotels & Resorts Worldwide and Okura Hotels & Resorts, three exclusive organizations comprised of the finest hotels, pursuing standards and service excellence of the highest quality. Halekulani is managed by the Hotels and Resorts of Halekulani, a brand management division of the Honolulu-based Halekulani Corporation, which also manages Waikiki Parc Hotel.

For reservations and information contact your travel planner or the hotel at (800) 367-2343 or (808) 923-2311. Reservations can also be made through Halekulani’s website at www.halekulani.com or you can Compare Prices.

Halekulani Photos

Artists's Drawing
Historic Main Building
Orchid's Restaurant
Veranda
The Living Room
Pool
Pool
La Mer Restaurant

John Fischer
Guide since 1997

John Fischer
Hawaii Travel Guide

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